Naveen

My name is naveen, I have a 10 year experience in Retail, warehouse operation, B2B, B2C

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General Information

  • A dynamic professional with 10 years of rich & extensive experience in spearheading Retail opera­tions, Floor management, Warehouse Operations B2B, B2C, Inventory management, Team Management, E-commerce, Reliance-Grocery, and Customer service.
  • Senior Operation Executive with reliance smart.in from March 2017 to April 2019.
  • Worked with Reliance since March 2010 as a CSA and Promoted to (ASM) in Reliance Fresh store.
  • working with Hiveloop Logistics Pvt ltd (Udaan) as Senior Operation Executive from April 2019 To May 2020,
  • Presently working with Peel-works Pvt.Ltd (Taikee) as Shift In-charge from May 2019.

Education

2013
Monad university Bachelor of Art

Gradation from Monad university (Up)


Work Experience

May-2020, Currently working
Peelworks.Pvt.Ltd(Taikee) Shift Incharge

Receiving, moving, checking, and storing incoming goods.

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Checking and inspecting goods received and ensuring they are of accuraternquantity, type, and also acceptable quality.

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Picking and packing products.

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Selecting space for storage and arranging for good to be placed in therndesignated areas.

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Making sure that all inventory processes are completed on the same day.

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Labeling goods that have arrived at the warehouse.

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Contacting transport companies and coordinating dispatch and deliveryrnwith them.

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Moving and organizing stock.

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Supervising the work of junior staff.

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Ensuring a clean and safe workhouse for staff to work in.

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Removing hazardous products from the warehouse.

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Monitoring stock levels.

rnrnAccurately updatingrnall data into the computer and manual recording systems


Arp-2019 to May 2020
Hiveloop Logistics Pvt ltd. (udaan)Senior Operation Executive

Ø  Handling all operations work (Order picking, packing, and dispatching)

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Ø  Managing daily operations of end-to-end fulfillment process of receiving,rnpicking and packing

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Shipping and returns handling.

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Ø  Manpower shift planning for loading and unloading of Dispatch orders,rnCreating Trip sheets for Picking Associates & delivery partners, Coordinaternwith Transporters for pickups & delivery.

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Ø  Ensuring that delivery vehicles are unloaded and loaded safely.

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Ø  Get maintains FIFO, Checking complete all product quality and MFD.

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Ø  Creating Inbound Trip and GRN,

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Ø  Checking stocks with the trip sheets for OUTBOUND AND INBOUND as well.

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Ø  Preparing STN, GRN Maintaining necessary stock records to keep a track ofrninward / outward.

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Ø  Maintain report of total vehicle movement daily basis

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Ø  Creation of Manifest for RTV orders


March-2017 To April-2019
Reliance Retail ltd. (E-commerce) Senior Operation Executive

Ø  Handling all operations and work with manpower of 52 team members, Orderrnpicking, packing, and dispatching.

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Ø  Managing daily operations of end to end fulfillment process of receiving,rnpicking and packing

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Shipping and returns handling.

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Ø  Responsible for all vendor pickup, delivery, and line haul connection andrnEOD report.

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Ø  Taking briefing and attendance of (Delivery Partner & PickingrnAssociates)

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Ø  Manpower shift planning for loading and unloading of Dispatch orders,rnCreating Trip sheets for Picking Associates & delivery partners, Coordinaternwith Transporters for pickups & delivery.

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Ø  Ensuring that delivery vehicles are unloaded and loaded safely.

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Ø  Get maintains FIFO, Checking complete all product quality and MFD.

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Ø  Creating Inbound Trip and GRN,

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Ø  Checking stocks with the trip sheets for OUTBOUND AND INBOUND as well.

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Ø  Preparing STN, GRN Maintaining necessary stock records to keep a track ofrninward/outward.

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Ø  Maintain report of total vehicle movement daily basis

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Ø  Creation of Manifest for RTV orders


Aug-2014 TO Feb-2017
Reliance Retail Ltd (Reliance Fresh Store) Assistant Store Manager

Ø  Handling a store of 3000 sq. with manpower of 16 team members.

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Ø  To focus on customer service, inventory, store cleanliness, storerndisplays, product stocking, customer complaints, processes and shrinkage of thernstore.

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Ø  Responsibility of target achievement, inventory management, peoplernmanagement and completing the task floated by senior management.

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Ø  Working on reports of the store.

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Ø  Handling customer complaints and providing proper resolution for thernsame. Also insuring the best customer service on the floor. 

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Ø  Weekly physical verification Stock match System v/s actual in stock Qty, VehiclernReceive as per STN, Goods GRNrnas per physical Inventory.

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Ø  Preparing STN, GRN Maintaining necessary stock records to keep a track ofrninward / outward.

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Ø  Adhering to Best Retail Standards such as.

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ü   Staffrn(grooming, look, morale, punctuality)

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ü   Admin (cashrndeposit, compliance to local laws)

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ü   Ambiencern(housekeeping, Visual Merchandising, lighting, layout, show window, focalrnpoints,