Job Overview

Job Detail

Codingal is on a mission to inspire school kids to fall in love with coding.

Codingalis the #1 coding platform and community for the school students to learn Computer Science by building apps, games, and websites. All classes are taught live 1:1 by vetted and trained teachers with programming backgrounds. We have seen good revenue traction since the launch in Sep 2020, great retention at 80% and NPS at 67, a large and growing market with low penetration, and a strong founding team of 2nd-time entrepreneurs. We are backed by top investors including Rebright Partners andY Combinator.

Key Responsibilities:

• Should Have Prior Experience Of Handling A Team (Female Candidate Required)..

• Monitoring And Managing A Team Of Telesales Executives And Driving Productivity.

• Ensuring That The Executives Meet Targets And Sending Reports To The Manager On Timely Manner.

• Periodically Reviewing The Performance Of The Team, Constantly Motivating Telecaller To Driving Them Towards Incentives.

• Candidates Should Be An (Individual Contributor) As Well As A Team Leader.

• Resolve The Customer’s Query.

• Must Of Laptop Or PC With Good Internet Connection

• Maintenance/Checking Of Lead Conversions.

• Provide Information Of Products / Services / Offers To Customers.

• Handling Outbound Calls.

• Familiarize The Team With The Customer Needs, Specifications, Design Targets, The Development Process, Design Standards.

Skills And Competencies:

• Excellent Verbal Communication Both English & Hindi.

• Any Graduate And Above.

• Prior Experience As A Telecaller Team Leader Or Similar.

• Good Leadership / Supervisory Skills.

• Service Orientation.

• Computer Literate.

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