Job Detail

Job Description

candidates who has BPO team leader experience of 2 to 5 yrs Only( Sales outbound / Voice process)
Detailed Description:
1. Candidate is required to be flexible for work, where Basic Shifts will be for 9 hours, including
1 hour breaks, and the timings will be from Morning 8 to evening 8. You will be aligned in
any shift between this 12 hours Window.
2. Should be flexible to work on National Holidays/State Holidays, as per requirements, Should
be flexible to stretch as and when required.
3. Should be comfortable in handling Outbound/Inbound/Back-office/Blended process as per
requirements.
4. Should be ready to handle escalations based on customer requests.
5. Should have good knowledge of MS office ( Excel, Word and PPT)
6. Should be experienced in handling Outbound/Inbound Process, with a team size of minimum
30 to 40 people.
7. Should be able to handle team issues, manage Roster, keep attrition under control, and
shrinkage under check
8. Will be required to do constant monitoring of AMEYO and drive sales targets/Deliver
Customer service Answering and Service Levels on basis.
9. Should be able to manage team performance, related to assigned process.
10. The Job requires you to work 7 days a week with 6 weekly Offs in a month, and these will be
provided as per Roster shared on weekly basis.
11. Candidates with self-conveyance and staying in and near Noida are preferred, since we do
not provide transport ( Pick or Drop)

Urgent Opening for  “BPO Team Leader”(Voice Process) in Noida  & Gurgaon

Direct Interview : from 30th Oct 2021 to 10th November 2021
Position – Team Leader (Voice Process-BPO)
Experience – 2 to 7 Year
Interview Rounds – 
  • For TL – 3 rounds ( HR, Operations Round 1, Operations Round 2 )
  • For CCO – 2 rounds ( HR, Operations)
Interview Timings – 
  • For TL – Second half (1:30 PM onwards till 5 PM)
  • For CCO – 09:30 AM onwards.
Benefits
  • Salary : 25000 to 35000 Per Month + Incentive
How To Apply

Interested Candidate drop your CV at eskyjobs@gmail.com. Please Mention there subject line which Post Apply & we are Call for CV Shortlist Candidates.
WhatsApp:- https://wa.me/message/XPA7XLLHFLS2G1

 

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