SR.GUEST SERVICE ASSOCIATE 978 views


Job Detail


JOB TITLE – SR.GUEST SERVICE ASSOCIATE

JOB DUTIES-

  • To check all the side stations and tables and maintain
  • Responsible for posting all the guest bills in
  • Responsible for capturing each guest feedback in mobile device ensuring high guest
  • To coordinate with supervisor / captain for day to day
  • To be knowledgeable about food and beverages as per the organizational
  • Adhere all the departmental SOPs and brand standards to achieve high
  • To take appropriate food and beverages orders from the guest and satisfy them in required standard
  • To adhere all the food safety procedure and
  • To keep clean side stations, tables, buffet/restaurant as
  • To prepare back area and Mis en place on
  • To attend daily briefing/ training are knowledgeable about offers and
  • Positive attitude towards work college seniors and guest, must be service oriented person
  • To be excellent team player with excellent team
  • Communicate effectively with captain / supervisor about guest complaints and
  • Be presentable all the times and follow personal hygiene and
  • To report maintenance issues with maintenance department

 

Key Performance Indicators:

  • Follow the process Internal/External Guest
  • Positive Attitude, open to feedback & learning. Grooming & hygiene (personal/ work area)
  • Is She/he able to perform in
  • Punctuality and Behavior

Please share resume on Email ID: hrmgr@aishwaryaregency.in 

 

About Company

Aishwarya Regency, Talegaon, 4 Star Corporate Hotel.

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Asha Mule

4 Star Hotel
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