Job Detail
- Salary Offer 300000-500000 INR 300000-500000 Month
- Address Delhi, India
- Experience Level Junior Level
- Experience in Years 3 - 5
- Education Any Graduate
- Duty Hours Day Shift
Designation: Relationship Manager [ Hospitality ]
Salary: Rs. 300000 – 500000
Experience: 2-6 Years
Age: 21-31 Years
Location: #Delhi, #Noida
Education: #Graduation
Customer Handling Experience: #B2B
Team Handling Experience: Individual Contributor
Previous Functional Area: #BusinessDevelopment, #FieldSales, #AreaSalesManager
Previous Industry Experience: #Banking, #Telecom, #RealEstate, #Fintech, #Hospitality, #Tours and #travels
Position – #RelationshipManager
Reporting To – Area Revenue Head
Job Objective & Key Result Areas:
-Build healthy relationship with hotel owners
–#Onboard new hotels to increase client base
-Deliver good hotel owner and #customerexperience
-Act as a point of contact for hotel owners for #operationssupport & #escalations
-Help hotel owners to manage their #portfolionetwork, improve #revenueperformance, #solveissues, #retain them, drive customer experience
-Handle hotel owner and customer escalations
Key Performance Indicators:
• Ensuring #occupancy (URNs) month-on-month
• Pay at Hotel (#PAH) realization
• Ensuring daily availability of Sellable rooms (#DSRN)
Experience:
• 2+ years of relevant experience in #operations handling, #keyaccounts handling
• #Analyticalskills
• Prior experience in managing #crossfunctionaloperations and #customerescalationmanagement
• Demonstrate high #ethicalvalues
