Job Detail

Job Description

We are searching for a detail-orientated, deadline-driven service engineer to join our growing company. The service engineer’s responsibilities include repairing Laptops, Desktops, MAC Books, servicing, updating reports. You should provide friendly, efficient service at all times.

To be successful as a service engineer, you should be knowledgeable about PCB, Mother board – Laptop, Desktop, MAC Book and willing to accept constructive criticism. Ultimately, an outstanding service engineer will exhibit resourcefulness as well as superb active listening and troubleshooting skills.

Job Requirements
  1. Using various strategies and tools to provide effective chip-level L2/L3 solutions to Laptops, Desktops, and MAC Books Issues.
  2. Communicating with clients, engineers, and other technicians to ensure that services are delivered effectively.
  3. Promptly following up on service requests and providing technical feedback.
  4. Monitoring Laptops, Desktops, and MAC Book performance and suggest technical changes.
  5. Conducting quality assurance and safety checks on all.
  6. Delivering demonstrations to ensure that Laptops, Desktops, and MAC’s are good at performance and no escalations from the end-user.
  7. Providing recommendations about new features and product improvements.
  8. Monitoring inventory and reordering materials when needed.
  9. Conducting research and attending workshops to remain abreast of industry developments.
  10. Writing reports and presenting findings to Managers and Supervisors on a regular basis.
  • Salary (CTC) : INR 15,000 to 35000/- Pm
  • Social Security Benefits as applicable
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