Job Detail

Job Description

Job Requirements

Should be comfortable in handling Outbound/Inbound/Back-office/Blended process as per requirements.

  • Should be ready to handle escalations based on customer requests.
  • Should have good knowledge of MS office (Excel, Word and PPT).
  • Should be experienced in handling Outbound/Inbound Process, with a team size of minimum 20 to 25 people.
  • Should be able to handle team issues, manage Roster, keep attrition under control, and shrinkage under check.
  • Will be required to do constant monitoring and drive sales targets/Deliver Customer service Answering and Service Levels on basis.
  • Will be required to do constant monitoring of AMEYO and drive sales targets/Deliver Customer service Answering and Service Levels on basis.
  • Should be able to manage team performance, related to assigned process.
Benefits

18 – 35K Fixed in-Hand

How To Apply

You can send your CV to career@mquestpro.com

About Company

Mquest Business Solution is HR Consulting Company with a focus on providing Executive Search, contract staffing, search and selection, training and development & RPO Solutions to client organizations, having an experienced team of Professionals with expertise of recruiting people for any level, people related services with a view to enhance human talent in the organizations and hence resulting in overall organizational growth at large.

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