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Full Job Description

  • Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
  • Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers’ requests.
  • Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
  • Refer unresolved customer grievances or special requests to designated authority for further investigation.
  • Addition of new Clients and retention of existing clients.
  • Make reports on Excel, work on portals, Google sheets.
  • Take orders and make Invoice of finalized ones.


Contact HR for more information 9310958093

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