Job Detail
- Salary Offer 15000 INR 15000 Month
- Address New Delhi, Delhi, India
- Experience Level Entry Level / Fresher
- Experience in Years 0 - 1
- Education 12th
- Duty Hours Day Shift
Full Job Description
- Attend calls & revert to E-mails professionally to provide information about products and services, obtain details of Customer complaints.
- Identify the problem in depth and follow up to ensure that appropriate actions were taken on customers’ requests.
- Keep records of customer interactions and transactions, recording details of inquiries, complaints, comments, as well as actions taken.
- Refer unresolved customer grievances or special requests to designated authority for further investigation.
- Addition of new Clients and retention of existing clients.
- Make reports on Excel, work on portals, Google sheets.
- Take orders and make Invoice of finalized ones.
Contact HR for more information 9310958093
