Job Detail

About Company:

We are BeyondScale, on a mission to build the mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.

Job Role:

  • Identify and investigate dispute issues
  • Customer complaints/Queries handling, feedback analysis.
  • Responsible for handling the Clients of the company.
  • Good at Verbal Communications.
  • Organize ideas and communicate oral messages appropriate to listeners and situations
  • Stay current with system information, changes, and updates.
  • Identify and escalate priority issues per Client specifications.
  • Deliver Service and Support to end-users using and operating automated call distribution phone software, via remote connection or over the internet.


Work Location: Hyderabad

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