Job Detail
- Salary Offer 26000 INR 26000 Month
- Address 35th Street, Ponnambalam Colony, Sector 7, K. K. Nagar, Chennai, Tamil Nadu, India
- Experience Level Junior Level
- Experience in Years 3 - 5
- Education B.Com
- Duty Hours Day Shift
Job Description
Customer Service Executives are supposed to ensure resolution and response in a timely and accurate manner. The aim is to provide excellent customer services and setting the expectations.
General:
- He or she has to take ownership of complaint and queries of the customers and proactively following through to resolution.
- It will be the responsibility to make sure that all customers’ queries are well-investigated and resolved.
- He or she has to escalate queries to supervisor if appropriate.
- He or she has to assist the management and Team Manger with any assigned special projects and in specific task.
- It will be the responsibility to maintain working cognition of each customer service process for various market segments.
- He or she has to work for the staff as well such as developing and mentoring new staff to satisfy customer service requirements.
- To maintain working relationship with external and internal customers, colleagues, and customer service management.
- Identifying and escalating recurring problems to the Manager.
Job Requirements:
Must complete Degree
Must know working Language HINDI,ENGLISH and TELUGU
How To Apply
Interested Candidates share a updated resume to support@bradconsulting.in or 7845209891
