Job Detail
- Salary Offer 20000 to 30000 INR 20000 to 30000 Month
- Address Marathahalli, Bengaluru, Karnataka, India
- Experience Level Entry Level / Fresher
- Experience in Years 0 - 1
- Education B.Com
- Duty Hours Flexible Hours
Job Description
Customer Support Executive – International Voice
Job Requirements
Any Graduate / Under Graduate / Diploma Graduate with Excellent Communication in English
• Connects and communicates with clients using a phone, recommending appropriate solutions based on the client’s description of their issue and their own diagnosis
• Requires excellent verbal and written skills to greet clients and clarify services being rendered
• Probing and discovering clients’ needs and understand client view point
• Provides scope of client issue(s), services to be performed, and any applicable information regarding the client and repair
• Handle complaints and objections effectively should try to resolve the same without escalation
• Maintains high levels of professionalism, courtesy and service throughout all client interactions
• Quickly and accurately performing multi-tasks like talking, listening, documenting information, seeking information and problem solving
• Handling client information with integrity and sensitivity
• Documents all client interactions in a customer relationship management system
Benefits
2 WAY CAB FACILITY
Half Yearly Bonus
5 DAYS WORKING WITH 2 ROTATIONAL OFF
How To Apply
Candidates can share there resumes on ayesha.t@adabode.com
About Company
Hiring for International Voice process.. for U.S & U.K Customer