Job Detail

Pdeeps Technologies is looking for a Customer Care Executive to join our team.

LOCATION: Udaipur, Rajasthan

Salary: 7000 to 9000 INR

Language: English + Hindi

Responsibilities:

  • Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution;
  • Ability to multi-task, prioritize, and manage time effectively;
  • Provide accurate, valid and complete information by using the right methods/tools;
  • Familiarity with CRM systems and practices;
  • Follow communication procedures, guidelines and policies;
  • Build sustainable relationships and trust with customer accounts through open and interactive communication.

Requirements:

  • Ability to handle pressure;
  • Excellent communication and presentation skills;
  • Good interpersonal skills;
  • Ability to listen and active problem-solving skills.
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