Job Detail

Managing Incoming Calls And Customer Service Inquiries • Provide Information About Products And Services, Take/Cancel Orders, And Record Details Of Complaints • Keep Records Of Customer Interactions And Transactions, Details Of Enquiries, Complaints, And Comments, As Well As Actions Taken • Follow Up To Ensure That Appropriate Actions Are Taken On Customer Requests • Refer Unresolved Customer Grievances Or Special Requests To Designated Departments For Further Investigation

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