Collection Executive 538 views1 applications


Job Detail


Hindi || Bengali || Assamese || languages Urgently requirement (Hindi is Mandate)

 

Responsibilities:

A collections agent’s primary duty is communicating with customers, usually via
telephone, to resolve delinquent accounts and collect payments on debts. This requires
patience and diligence as collections agents frequently deal with debtors avoiding their
phone calls or quickly hang up once they realize the call is an attempt to collect a
debt.

  •  Explain the repercussions for customers who do not pay on time.
  •  Experience in both soft and hard collections is preferred.
  •  Responsible for ensuring successful collections and meeting performance targets.
  •  Negotiating settlements to receive payment on a certain percentage of the debt.
  •  Timely escalate critical cases to the supervisor for improved management

Requirements

  • High school diploma or equivalent.
  • Work experience as a Tele caller, or a similar role in the Collection Department.
  • Great interpersonal skills.
  • Strong organizational skills.
  • Ability to work in a team or individually as and when required.
  • Ability to manage and handle multiple tasks.
  •  Outstanding problem-solving skills.
  • Ability to tolerate stress and pressure.
  • Focus on the targets.
  •  Must possess the skills to persuade and collect payments.

 

Additional Information

  • Experience Required – 1-3 Years.
  •  Week offs are rotational and will keep changing every month.
  •  This position requires working at our Bangalore office.

 

 

Interested candidates may send their CVs to priti.ghimire@nirafinance.com or shivani.chauhan@nirafinance.com

 

 

 

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