Job Detail

Experience supporting web based financial applications including trade posting, reporting, and exception handling / troubleshooting – preferred § Hands on technical experience utilizing database tools, using SQL to perform queries and analysis. § Familiarity with TCP/IP, FTP, certificates, SMTP, AD, Proxy and MQ – big advantage. § Experience working with and supporting multi-tier applications including Java, WebLogic and Oracle. § Experience working in Windows, (Unix, and Linux environments – advantage). § This role includes participation in a shift rota and on call requirements as outlined above
Business competencies

§ Strong analytical skills and ability to collate and interpret data from various sources

§ Ability to liaise with various internal groups (Product / Project Management, Development, Quality Assurance, IT)

§ Ability to learn and absorb quickly proprietary complex systems and applications, both on the functional and on the UI level.

§ Natural communication skills, ability to manage conflicts and relay a coherent message which will resonate to the client.

§ Work experience in an application support role – a must.

§ Knowledge/experience in financial industry – preferred.

§ Process driven and results oriented.

§ Team focused and collaborative.

§ Ability to operate effectively in stressful situations.

§ Proven ability to handle multiple tasks, organize and coordinate activities effectively in complex situations with great attention to detail.

§ Ability to work flexible hours / shifts.

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