Beyondscale Technologies Pvt Ltd has posted 1 job
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- Total Jobs 1 Jobs
- Location Hyderabad, Telangana, India
We are BeyondScale, on a mission to build the mobile learning app to help organizations create internal courses for their workforce easily. eLearning is booming and we aim to tap into the under-served non-IT L&D market and make a difference in the livelihoods of millions of people.
Roles and Responsibilities :
- Identify and investigate dispute issues
- Customer complaints/Queries handling, feedback analysis.
- Responsible for handling the Clients of the company.
- Good Verbal communication and Written Skills.
- Organize ideas and communicate oral messages appropriate to listeners and situations
- Stay current with system information, changes, and updates.
- Identify and escalate priority issues per Client specifications.
- Deliver Service and Support to end-users using and operating automated call distribution phone software, via remote connection, or over the internet.