We are establishing the state of the art call centre for all its inbound and as well as outbound calls, the call agents shall be supported by field staff for closure of the leads. with IVR for the inbound calls and is hooked on to the CRM platform. LoanGyani not only does the sourcing, LG does has its own underwriting process which is fully automized. The loan applications thus submitted by the customer shall be tracked on line.
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